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<blockquote data-quote="M-5" data-source="post: 1416929" data-attributes="member: 23550"><p>as most of you are aware I have a degree in redneck engineering and have a little mechanical ability and I have been told I should have just fixed it myself. here is the back story </p><p></p><p>Our local NH dealer is a Echo dealer , last fall while buying parts I mentioned to the counter guy " Ive got an old echo weedeater/ brushcutter hanging under the barn that belonged to my grandfather. I need to get it running again" he said we have an excellent repair guy you should bring it in . I thought about it and said you know they have the carb kits there and since this one is so old I should just let them service it and tune it and maybe get another 30 yrs out of it. so I dropped it off the next week. </p><p></p><p>I didn't think much about it and a month or so later I was in getting something and asked if it was ready he looked back at the manager office and said no its still sitting there so I said no problem and went my merry way. </p><p></p><p> About February I was in again and same thing . I said well tell them to hurry up I might need it soon and forgot about it again. last Friday I stopped to buy my hay string for this year and said im gonna pick it up today no matter what. </p><p></p><p>The counter guy looked for it and after some searching they called me back to the shop. handed me the weedeater and said the tech estimated the repairs would be about 160. to 180 bucks and with that price you would be better off to just buy a new one. I chuckled and said yea well it was a good one and ill just hang it back under the barn. </p><p></p><p>I loaded my string and got back to the office and I thought Ill see what a kit cost and drop 20 bucks or so in it and then i'll know for sure . when I was getting the serial number I noticed that not a single screw has been turned on it and it pizzed me off that they had just lied to me about the diagnostic test they had done. </p><p></p><p>I called there corp office and filed a complaint and when I headed to lunch I decided to confront the Basstard . I marched in his office called him a f'n liar and laid out the facts. I might have threatened him a little cause he asked me to leave. </p><p></p><p>I received a phone call from this guys supposed boss and explained in detail what happened and he was apologetic and wanted to try and make it right. That gave me some satisfaction and I started to get over it and move on. Until about 5:30 I was doing chores and riding the grand daughter on the Kubota when my phone rang it was the manager and all he could do was make excuses and never apologized until I mentioned it. It pizzed me off again. </p><p></p><p>Yea I'm an A'hole I know that. My gut tells me to go there this morning with the weedeater running and walk in the door back to the guys office (that was kinda what I said I was gonna do Friday) I don't want to be known for not keeping my word. or should I just keep complaining to his bosses.</p></blockquote><p></p>
[QUOTE="M-5, post: 1416929, member: 23550"] as most of you are aware I have a degree in redneck engineering and have a little mechanical ability and I have been told I should have just fixed it myself. here is the back story Our local NH dealer is a Echo dealer , last fall while buying parts I mentioned to the counter guy " Ive got an old echo weedeater/ brushcutter hanging under the barn that belonged to my grandfather. I need to get it running again" he said we have an excellent repair guy you should bring it in . I thought about it and said you know they have the carb kits there and since this one is so old I should just let them service it and tune it and maybe get another 30 yrs out of it. so I dropped it off the next week. I didn't think much about it and a month or so later I was in getting something and asked if it was ready he looked back at the manager office and said no its still sitting there so I said no problem and went my merry way. About February I was in again and same thing . I said well tell them to hurry up I might need it soon and forgot about it again. last Friday I stopped to buy my hay string for this year and said im gonna pick it up today no matter what. The counter guy looked for it and after some searching they called me back to the shop. handed me the weedeater and said the tech estimated the repairs would be about 160. to 180 bucks and with that price you would be better off to just buy a new one. I chuckled and said yea well it was a good one and ill just hang it back under the barn. I loaded my string and got back to the office and I thought Ill see what a kit cost and drop 20 bucks or so in it and then i'll know for sure . when I was getting the serial number I noticed that not a single screw has been turned on it and it pizzed me off that they had just lied to me about the diagnostic test they had done. I called there corp office and filed a complaint and when I headed to lunch I decided to confront the Basstard . I marched in his office called him a f'n liar and laid out the facts. I might have threatened him a little cause he asked me to leave. I received a phone call from this guys supposed boss and explained in detail what happened and he was apologetic and wanted to try and make it right. That gave me some satisfaction and I started to get over it and move on. Until about 5:30 I was doing chores and riding the grand daughter on the Kubota when my phone rang it was the manager and all he could do was make excuses and never apologized until I mentioned it. It pizzed me off again. Yea I'm an A'hole I know that. My gut tells me to go there this morning with the weedeater running and walk in the door back to the guys office (that was kinda what I said I was gonna do Friday) I don't want to be known for not keeping my word. or should I just keep complaining to his bosses. [/QUOTE]
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