Heard of Industrial Supply?
IGNORE THEM!!!Complaint:
They call and ask if they can send me one tools for test . On the end i got a big box of cheap tools from amazon, that i did not open them. Call couple time to return them and they refused in so bad manner. Now they ask from me $500 for that cheap tools. Im not gonna pay a ***** for that. If they need back that tools, they should send me a return label.
Initial Complaint
12/11/2023
Complaint Typeroblems with Product/Service
Status:Resolved
More info
This business has fast talking salesman pushing this low quality products and sending "free" gifts. They sent the "free items" and also sent drill bits to try out without saying how much the drill bits were going to be. Their $450-500 drill bits were chinese made, low quality, and way over priced. I was out of town when this shipment was supposedly delivered approx 2 + weeks after the quick talking salesman set this "order" up. When I got back into town I went into surgery. When I discovered this package, I looked through the paperwork for this salesman's card or his info to contact him and there wasnt anything in the paperwork. Within a couple days I received a text saying I owed money. I text them back and said I never used these items, and needed to send them back. The only response was it was "to late" . This was Oct 31 at 3:40 pm. I have received a call today telling me that I owe on this invoice, and again told this person that I need to send them back, to which he replied I owe the money and they can not be returned. He threatened that this will impact my companies credit rating. To get this resolved, I just need a pre paid shipping label with a return authorization. When I get the label I will get these items returned, even the "free " items, all unused.
Initial Complaint
11/20/2023
Complaint Typeroblems with Product/Service
Status:Answered
More info
This company offered to send trail things along with cheaper tools, tshirts, coffee mug and never disclosed a rough price of what it would be. Package arrived and total bill was $2400.00. I called to return the items, it costed $246 to return, and they refuse to reimburse. This is scamming at its finest. Either pay the full undisclosed amount, or waste your money sending it back so they can scam others.
Take it back to the shipper (UPS, FedEx, PO) UNOPENED and send it back. Be sure to get a receipt noting it was unopened. Even better, catch the delivery person and refuse the box.Well here comes the package. It is being shipped from Winston OR, and left yesterday headed this way. So, I must get this package turned around as I am going to give them the tracking number because right now, I just don't need this kind of crap now.
If they deliver it anyway, then I guess I have it. I will just let it ride.
I have a message in the box that has the tracking number on it and told them it was a scam package and did not order it and do not leave it. RTS. Told them it will have a bill inside that varies from $500-2400 and send it back.Take it back to the shipper (UPS, FedEx, PO) UNOPENED and send it back. Be sure to get a receipt noting it was unopened. Even better, catch the delivery person and refuse the box.